It comes as no surprise that the COVID-19 pandemic will have lasting impacts on healthcare systems worldwide. Seemingly overnight, healthcare delivery changed from in-person to digital, transforming the norm. Providers who had previously been slow to adopt virtual care models had to quickly scale up programs to reach patients and ensure the continuation of their clinics during a time of unprecedented change.
I cannot give you the formula for success, but I can give you the formula for failure. It is: Try to please everybody. - Herbert Bayard Swope