Top 10 Problems in Healthcare that Hippo Virtual Care Solves

September 25, 2023

Virtual healthcare is transforming and improving the healthcare industry in a variety of ways, but there are gaps that need filling in order to best support providers and patients. Below is a list of the top 10 problems that Hippo Virtual Care can solve:


Hippo Virtual Care can improve access to specialty care, particularly in rural and underserved communities. When it comes to rural healthcare, it is difficult to recruit primary care physicians without local specialty support. This negative spiral sends clinicians and patients to regional hospitals and medium-sized towns to obtain healthcare. Hippo Virtual Care can help reverse this trend, giving rural providers access to specialists and decreasing the burden of care. By bringing on-demand virtual access to specialty care from larger care facilities, local health facilities can once again become local hubs of medical expertise. Read more about how Hippo Virtual Care can help save rural and community hospitals as well as improve their financial performance.


Hippo Virtual Care can address clinician shortages by improving patient flow and maximizing physician-patient time. The COVID-19 pandemic has only exacerbated an already growing problem in the healthcare industry: clinician shortages. The impact of these shortages is considerable, ranging from reduced health services and increased staff burnout to mental health challenges and rising labor costs. Our platform was developed by clinicians for clinicians, and delivers a hands-free, “through the eyes of the clinician” experience, enabling qualitative patient examinations via remote headsets and clinician extenders on the ground. Clinician extenders can be trained MAs, RNs, EMTs, NPs, or PAs, who can now practice to the top of their license by enabling the delivery of specialist care remotely. The HVC platform can effectively reduce clinicians’ workloads, boost their productivity, and extend their capability into your competitive marketplace. Interested in a more in-depth look at how Hippo Virtual Care can alleviate nursing shortages, in particular? We recommend reading How Hippo Virtual Care™ Can Support Effective Nursing and Labor Shortages.


Hippo Virtual Care can reduce readmissions. By delivering specialist care in the community or in the home, exacerbations can be addressed and treated much earlier, greatly reducing the need for acute readmissions. Hospital readmissions are costly, and they can indicate a breakdown in care. The current readmission rate in the US is 14%, which adds up to 3.8 million people being readmitted to the hospital every year. The average cost of this is $15,200 per patient. Our Assisted Reality virtual care platform removes barriers by virtually connecting clinician extenders on the ground with the patient to remote specialists at the hospital, allowing them to have a first-hand view of patients without needing to be in the same room. This system allows high-risk patients to receive specialist care without having to leave their homes, improving patient satisfaction and treatment plan adherence. Read more about how HVC can reduce hospital readmissions here.


Hippo Virtual Care can reduce costs. By enabling faster triage and smarter clinical decision-making at the point of care through remote collaborative working, Hippo Virtual Care can reduce your costs and improve the quality of care your patients receive. Using Hippo, hospitals can increase early interventions, improve OR efficiency, decrease ER wait times, reduce inpatient stays, and more – saving upwards of 10 million dollars for an average 200-bed hospital. Learn more about how Hippo can save your hospital millions here.


Hippo Virtual Care can improve patient outcomes. Over the past decade, the focus of healthcare has slowly begun to shift from treating diseases to preventing their occurrence and maintaining good health. In order to achieve this, providers need a deeper understanding than what lab tests and physical examinations alone can provide. “Hippo enables the remote physician to see a complete picture of the patient’s environment, which is key to understanding social determinants of health to improve outcomes,” states Dr. Patrick Quinlan, CEO and Co-founder of Hippo Technologies, Inc. “Improving outcomes begins with an engaging encounter between the patient and caregiver to promote new patient self-care behaviors. This requires an effective caregiving routine and dialogue that allow the physician and caregiver to more effectively diagnose, educate and motivate a patient and their immediate care circle to change behaviors that will impact daily patient care, conditions and outcomes. We are selling more than software and hardware. Our value is in changing physician, caregiver and patient behaviors to adopt, adapt and integrate this virtual care approach into their daily routines to improve their overall health outcomes.” Read more about how Hippo enables better care to improve patient outcomes here.


Hippo Virtual Care improves care quality by helping clinicians get it right the first time, every time. According to Dr Patrick Quinlan: “Current telehealth can be described as a physician-to-patient transaction and is sufficient for primary care settings which often end with an e-prescription, a referral to a specialist or tele-triage to a higher acuity setting. Telemedicine, on the other hand, creates a more advanced collaboration between the remote physician, a caregiver, and the patient. It effectively enables physicians to oversee and guide treatment in real time through clinician extenders on the ground. And that’s where Hippo excels.” The potential impact on access, cost and convenience is demonstrable, and with specialist physicians already in short supply this is an effective way of scaling clinical capacity while reducing costs. “The addition of intelligent automation and inbuilt clinical workflows will also help to reduce medical errors and ensure the right diagnosis and treatment, the first time, every time,” added Dr. Quinlan. Learn more about how assisted reality is shaping the future of healthcare here.


Hippo Virtual Care can improve clinician productivity. By utilizing Hippo Virtual Care, you can reduce the time, cost, and inconvenience of specialists traveling to outpatient clinics. Hippo has helped physicians and specialists break down barriers to care delivery by bringing the care to the patient, no matter their location, instead of bringing the patient to the care center. Our platform was built with providers in mind and can incorporate integrated clinical workflows for orders, evidence-based guidelines and checklists – with medical-grade cybersecurity and compliance. Our goal is to enhance the clinical enterprise by providing an affordable, scalable solution that can be deployed with ease. Learn more about how Hippo fills the specialist gap between telehealth and telemedicine here.


Hippo Virtual Care can reduce health inequalities by delivering expert care where it’s needed most. Access to healthcare facilities and specialist care is hindered by geographical distance, lack of transportation, employment requirements, refugee status, and other factors. For example, Hippo is bringing a new dimension to telenephrology, allowing complex care to reach patients around the country from the comfort of their homes by extending the reach of available providers. By combining specialists’ expertise with the utility of virtual care, we can help bring exceptional care to the hundreds of thousands of patients receiving dialysis. Read more about how we are bringing Dialysis home with virtual care.


Hippo Virtual Care can improve patient and clinician satisfaction by reducing the inconvenience and bottlenecks of current care delivery. With Hippo, your team has ready access to the technology you need to care for patients, with the simplicity and ease of use to reduce barriers to virtual care. Our scalable process allows you to start with only what you need and add the “bells and whistles” later as you are ready to grow your virtual care program. By adding virtual care, you can provide faster triage, smarter decision-making, and reduce clinical errors through a more collaborative care model, delivered remotely. The next generation of virtual care is already here. Learn more about how to address barriers to scaling virtual care.


Hippo Virtual Care can reduce barriers to growth by extending specialist care out of the hospital and into the community, where it’s needed. At Hippo, our focus is on enabling the delivery of quality, affordable, specialist care to patients around the globe. Our goal is to address the growing lack of access to specialty care, resulting in fewer delays, increased provider productivity, and better patient outcomes at a lower cost. Learn more about how Hippo helps to fill the specialist care gap here.

The Hippo Virtual Care platform allows care collaborators, such as physicians and clinician extenders, to communicate and access remote patients in real time and provides relevant clinical decision support. The virtual care headset removes barriers to care by virtually connecting clinician extenders on the ground with specialists for guidance and better decision making, allowing physicians and medical specialists to have a first-hand view of patients without needing to be in the same room. This allows for streamlined care and increased collaboration, improving patient satisfaction as well as provider compliance with evidence-based guidelines. Importantly, it ensures that the remote specialist is satisfied that they have conducted a thorough virtual examination and can arrive at a differential diagnosis and treatment plan with confidence. This addresses the major deficiencies of specialty video consultations via current methods that result in Tele-triage rather than Tele-care.

Our end-to-end platform was designed by clinicians, for clinicians, to enable the best care possible for patients. Dr. Thomas Matthew, Director at Johns Hopkins Cardiothoracic Surgery Program at Suburban Hospital states: “Hippo Virtual Care allows us to extend our specialty services into the community, into the home, saving time, cost, and improving access to quality care whenever and wherever patients need it.”

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